Privacy policy

PRIVACY POLICY

SECTION 1 – PRIVACY POLICY
BelleCelestia is our online eCommerce platform through which we offer our goods, products, and services. At our platform and website, the privacy of all our users, buyers, and members is protected and respected. This privacy statement is drafted to declare our website’s data practices, how we protect users’ data, and what measures we take to comply with different privacy laws.

This policy applies to all members, users, buyers, and customers (collectively, “users”) to understand how the website of BelleCelestia (https://www.bellecelestia.com) (“we,” “our,” “BelleCelestia”) uses, collects, shares, and protects users’ information and data.

We request our users to read this privacy policy statement before using our website. By using our website, users agree to this Privacy Policy.

SECTION 2 – COLLECTION OF DATA
Our website only collects information necessary to render our services and deliver products. Personal information includes:

  • Full name
  • Email address
  • Phone number
  • Home address
  • State, city, and locality
  • ZIP code
  • Payment information (processed automatically)

Any additional information provided directly or indirectly through our website or online presence (e.g., cookies).

2.1. Users’ Information Collection
We collect information when users:

  • Create an account
  • Use our services
  • Make a purchase

2.2. Payment Information
Customers can pay via:

  • PayPal
  • Credit/Debit Cards

Payment data is processed automatically by secure gateways. We do not store payment details. Users should review the privacy policies of these payment platforms.

2.3. Automatic Information Collection
We collect:

  • Browser & OS data
  • Device information (e.g., mobile OS, device ID)
  • IP address (anonymized)
  • Pages visited
  • Geographic location
  • Visit duration
  • New vs. returning visitor status

This data is used in aggregate form (non-identifiable) to improve our services.

SECTION 3 – USE OF COOKIES
We use cookies (small text files stored on your device) to:

  • Track website usage
  • Remember preferences (e.g., checkout as guest)
  • Analyze traffic (e.g., via Google Analytics)

Types of Cookies:

  • Session cookies (deleted after browser closes)
  • Persistent cookies (remain until manually deleted or expired)
  • Users can disable cookies via browser settings, but some website features may not function properly.

SECTION 4 – THIRD-PARTY LINKS
We do not sell or lease user data to third parties unless required by law.
Our site may contain third-party links (e.g., payment processors, analytics tools).
These sites have their own privacy policies—users should review them.

SECTION 5 – DATA PROTECTION & SHARING
We implement security measures to protect user data. Payment details are handled by secure gateways—we do not store them.

Data may be shared in these cases:

  • When required by law.
  • During business transfers (e.g., company sale).
  • With service providers (e.g., hosting, payment processors).

Data may be stored outside the UK/EU for operational needs.

SECTION 6 – USER RIGHTS (GDPR/CCPA COMPLIANCE)
Users have the right to:
✅ Access their personal data.
✅ Correct inaccurate information.
✅ Delete their data (with exceptions).
✅ Restrict processing under certain conditions.
✅ Data portability (request transfer of their data).
✅ Opt-out of marketing emails.
✅ Non-discrimination for exercising privacy rights.

SECTION 7 – CCPA COMPLIANCE
Under CCPA, users can:

  • Know what personal data is collected.
  • Request deletion of their data.
  • Opt-out of data sales (we do not sell data).

SECTION 8 – AGE LIMIT
Users under 13 must not provide personal data.
If we discover underage data, it will be deleted immediately.
Parents/guardians can contact us at admin@bellecelestia.com.

SECTION 9 – OPT-OUT OF EMAILS
Users can unsubscribe via:

SECTION 10 – POLICY UPDATES
We may update this policy. Changes will be posted on this page.

SECTION 11 – CONTACT US
For questions, contact:
📧 admin@bellecelestia.com