Shipping policy
SECTION 1 – OVERVIEW
This Shipping Policy applies to all products purchased through www.bellecelestia.com. We strive to deliver all orders in perfect condition to our customers.
Important Notes:
- Orders will be shipped to the exact delivery address provided at checkout.
- We are not liable for incorrect/incomplete addresses.
- This policy may be updated without prior notice.
SECTION 2 – SHIPPING COVERAGE
We ship worldwide. Orders are processed and shipped once payment is verified.
SECTION 3 – SHIPPING RATES & CARRIERS
- Free shipping on all products globally.
- Shipping carriers are selected based on destination.
- We have no control over carrier-specific processes or delays.
SECTION 4 – PROCESSING TIME & TRACKING
4.1. Order Processing
- Orders are processed within 1–3 business days (excluding weekends/holidays).
- Tracking numbers are emailed once shipped.
4.2. Estimated Delivery Times
| Region | Delivery Time (Business Days) |
|---|---|
| United States | 4–7 days |
| Canada, Europe | 5–9 days |
| Australia, New Zealand | 5–9 days |
| Central & South America | 10–20 days |
| Asia | 8–15 days |
| Africa | 10–20 days |
Note:
- Orders ship from the nearest warehouse (USA, EU, UK, or Germany) for faster delivery.
- If stock is unavailable locally, orders ship from Asia (longer transit time).
SECTION 5 – POTENTIAL DELAYS
Delays may occur due to:
🌪 Weather/natural disasters.
🦠 Pandemics (e.g., COVID-19).
⚡ Strikes, customs hold-ups, or political unrest.
🚚 Carrier logistical issues.
No refunds are issued for delays beyond our control.
SECTION 6 – MULTIPLE PACKAGES
For logistical reasons:
- Items from the same order may ship separately.
- Liquid products (e.g., serums) are always shipped in individual packages.
SECTION 7 – CONTACT US
For questions, email:
📧 admin@bellecelestia.com